RETURN & RFOUND

All return/exchange requests must be initiated within 14 days of receiving your order.

We only accept return/exchange items if: the items are in their original condition and original item's packaging.

If the items that you received are damaged, incorrect or missing items you should report to us within 48 hours of delivery.

You are responsible for all the costs to return your items: shipping fee, or any tax during the return.

Please keep tracking the parcels to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.

We are only responsible for shipping to your given address. We will not refund for any incorrect address details, shipment delay, or missing or lost stolen packages.

Returns fee are processed within 1 week after your items are delivered to us.

we are not able to cancel the order after the items are shipped.

The original shipping fee and any other fee that occurs before the return or exchange is non-refundable.

 

❣️If you decide to return or exchange the items, you can email us. Once your return is accepted, we’ll send you the return address and some steps that need to be followed. Please print out your order number and the list of items you want to return on the package.